If a customer's eyeglass prescription has changed, what should an optician recommend?

When a customer's eyeglass prescription has changed, recommending a new fitting and updated eyewear is the most appropriate course of action. This approach ensures that the customer receives glasses that match their current visual needs. An updated prescription may have adjustments in lens power, that could significantly impact vision clarity and overall comfort. By getting a new fitting, the optician also confirms that the frames and lenses are tailored to the customer's facial measurements and lifestyle, enhancing both the effectiveness and comfort of the eyewear.

It is essential for customers to have lenses that meet their current prescription so they can see clearly and prevent any potential eye strain or discomfort that might arise from using outdated lenses. This recommendation underscores the importance of regular eye check-ups and adjustments as needed whenever there are changes in vision.